wayne harrison
10:38 09 Apr 24
I've been a loyal patient of Lovely Lane Dental Practice for over 18 years now, under the exceptional care of Dr. Steve Porter. From the moment you step into the practice, you're greeted with professionalism and warmth, setting the tone for a comfortable experience.Dr. Porter's manner is truly commendable; his reassuring demeanor puts any dental anxieties at ease. He takes the time to thoroughly explain procedures and answer any questions, making sure you feel informed and confident in your treatment plan.Not only does Dr. Porter excel in his expertise, but he also fosters a genuine connection with his patients. Over the years, he has become more than just our family dentist; he's a trusted advisor in our oral health journey.Lovely Lane Dental Practice, under the guidance of Dr. Porter, consistently delivers top-notch care. From routine check-ups to more complex procedures, the entire team is dedicated to ensuring each patient receives the best possible treatment.Thank you, Dr. Porter, for your unwavering commitment to excellence and for taking such great care of our family's smiles for all these years.
Emilia W
13:10 24 Mar 24
Very good and informative visit. It was an emergency appointment - nothing on rush, doctor Khan made sure I knew how to take it from there. Thank you
Graeme Baird
14:35 13 Feb 24
Very good experience at the surgery, friendly and helpful front desk staff. Thorough examination on first registration with checks done on my teeth and mouth that I had not had before at my previous practice. Clear explanations given on potential future issues and treatment, with helpful information given on self care. I would definitely recommend this dental practice.
KATIE MORRIS
13:00 05 Jan 24
I attended the practice this morning to be welcomed by a friendly receptionist Jennifer, who signed us in promptly and was seated to be called in on my appointment time. My experience in surgery was calming and relaxing Stephen and his nurse worked efficiently together making my visit relaxed and worry free.I would highly recommend this practice.
Mark Payne
21:14 11 Dec 23
Nobody likes going to the dentist right? That said, I can't recommend the practice more highly. First off, a massive thank you to the dentist Qaseem Hussain (sorry if the spelling is off!). He was brilliant from the first consultation to the treatment itself. He extracted my tooth without me even realising he'd done it! Literally didn't feel a thing!!The pricing was transparent and no pressure selling. All the staff were friendly and knowledgeable and I would happily recommend to others.
Ryan
10:56 31 Oct 23
This is just all round a very well run and excellent dentist, both me and my partner go here and we're both very happy with our decision to join and we feel we're in the best hands possible.
Yvonne Wells
14:29 27 Oct 23
Great Dentist. Had a tooth extracted, was very nervous. Mr Stephen Porter was very kind, he put me at ease explaining what was happening right throughout the procedure. It couldn't of gone any better.Would definately recommend this dentist to family and friends.
Chris Clarky
09:41 25 Oct 23
Great dental surgery. Dr Porter and the team are amazing and highly skilled. Great at making me feel comfortable throughout.
Graham Cole
11:45 23 Oct 23
UPDATED REVIEWThis dental practice is good, but as you can see from my original review below, I was initially more than a little disappointed by an apparent overcharge. (Emphasis on word "apparent")In my opinion the pricing structure advertised on the Emerdency website is very misleading. If you book any appointment through Emerdency for this or any other dental practice, please assume that you will require "advanced" £120 treatment, even if it's not an extraction or root canal treatment. Please ignore the £40 price band completely. If you happen to get a £40 treatment, enjoy the saving as a bonus, and maybe donate it to Charity, or give it to me.Ultimately I paid the going rate for the treatment I received, it didn't go quite right at first, but they went out of their way put it right, and I truly appreciate that.Why not 5 stars? Well, they're using a booking agent with a misleading website, and they arguably should've taken that into account when explaining the price of proposed treatment to me. Some stress could have easily been avoided.Finally, having returned to the practice again today, I can report that the receptionist is still lovely.ORIGINAL REVIEWThe booking process through Emerdency was excellent and the charges clearly shown. £49 booking and consultation fee, and then a treatment fee of either £40 or £120 for advanced treatments such as extractions or root canal treatments.In my case my tooth was chipped at the front, and I needed a cosmetic filling taking 5 minutes, for which I was charged the higher advanced fee of £120. I have contacted Emerdency and hopefully this can be rectified swiftly, with the £80 overcharge refunded. I'll update this review appropriately.Receptionist was pleasant.UPDATE 1: The cosmetic filling crumbled after less than 48 hours, so the situation is infinitely worse. I'm trying to remain hopeful they'll do the decent thing and sort this mess out quickly. I have an important appointment to attend.UPDATE 2: The reason for the £120 charge was apparently because they gave me a "permanent" filling and not the "semi-permanent" (AKA temporary) one described on the Emerdency website. So, this could be a case of somewhat unclear advertising on the Emerdency website, and poor communication from the surgery. Some research reveals that the typical private cost of a permanent filling ranges from £80 to £120.UPDATE 3: Another dentist at the surgery is going to try to fix my tooth today, it looks like I'll miss my appointment, but in fairness he did his best. He has suggested it won't be the 5 minute treatment I had before, so maybe there's some more stars coming here.
Philip Burke
17:09 20 Oct 23
Brilliant service today with my tooth extraction, being given a 1 month date with my nhs dentist that wasn't acceptable for me, luckily called lovely lane dental clinic and sent my x ray over to get a price for private was all sorted within 2 hrs!, a big thank you to Dr Stephen porter, and his team & receptionist for a great service today, have signed up on there private scheme now, thanks again for a quick and efficient treatment today!Many thanks.Phil Burke
Sophie Kemp
10:36 26 Sep 23
100% recommend this practice and Mr S. Elgarib is a lovely dentist! Makes you feel at ease and is very friendly. Thankyou
Tom Lamkin
10:31 21 Sep 23
Dentistry as it should be. From dentists and reception staff. One of the best experiences I've ever had at a dentist. Quick efficient and sorted!
Ionut Neacsu
11:18 08 Sep 23
The staff in this centre is Lovely! Everybody is very professional and can put you at ease if you have any concerns.I would really recommend this place for any dental issues that you have!
Tony Porter
18:59 11 Aug 23
Very helpful and professional, but most importantly for me anyway friendly, happy to explain things in detail. usually just get told what you need doing, he explained why also, didn't feel rushed. new experience.
B888IE
22:46 06 Aug 23
I was an Emergency patient that required a tooth extraction that couldn't be numbed by two prior dentist practices. Usman khan has me numb instantly, allowing him to remove the tooth. Great professional.
john percival
12:06 14 Jun 23
Lovely staff on reception very helpfull throughout, not sure of the dentist name but he as really patient and kept me informed all the way through. Would definitely recommend
Nikki Richards
10:44 07 Jun 23
I have been going to see Mr Porter for over 20 years, he is the only medical person I trust after being in system for 38 years. He is excellent at his job. He is kind , considerate, honest and has patience. The staff are the same. I highly recommend this Dentist. 10 out of 10 . Thank you nikki
James Robinson
08:06 06 Jun 23
If I could rate more stars I would. I had an urgent issue that needed to be seen to and Dr Stephen Porter was absolutely fantastic. I hadn't been to the dentist since I was at school (left at 16 and am 35 now). I was so embarrassed, ashamed and scared about the state of my teeth and he was so professional, kind and so outgoing. Especially when I needed a tooth to be removed and I explained I have a needle phobia. Not only did I not feel a thing but he made sure I was okay every step of the way and was re assuring me the whole time.If I had a dentist like him years ago I wouldn't have been so afraid to see him. I'm registering my daughter to see him as with someone like him dealing with her she will have no fear and will grow up with a beautiful smile.Thank you so much Stephen.
Ionut Neacsu
16:29 01 Jun 23
The staff in this centre is Lovely! Everybody is very professional and can put you at ease if you have any concerns.I would really recommend this place for any dental issues that you have!
Scott Reardon
08:18 04 May 23
I had 2 extractions first thing at 8:30am. Dr Porter made sure I was 100% comfortable and happy before taking the teeth out. I felt absolutely nothing. CANNOT put into words how appreciative I am of him and taking extra time and care to make sure I was ready and happy to go ahead with the extraction. Highly recommend this dentist.DR. P YOU THE MAN
Elizabeth Davison
21:40 23 Feb 23
The treatment I had today was wonderful. Mr Porter and his nurse Jennifer put me totally at ease from start to finish. They went above and beyond my expectations. All staff were very welcoming and friendly a lovely experience all round, I would highly recommend this Dental practice.
Victoria Ann Costello
19:02 22 Jan 23
Dr Khan and Ania were fabulous- it was an emergency appointment so I had to take my 6 year old as well as my newborn with me. The staff were kind and caring towards all of us.Treatment was explained and next steps for my own dentist we’re discussedAlso I would if happily agreed to lose the tooth to stop the pain but that wasn’t necessaryThanks again - highly recommend Dr khan and Ania
Jennifer Rodgers
14:30 22 Jan 23
The dentist Stephen Porter has a fantastic way of making you comfortable. It has been many years since I had been to the dentist. Dr Porter was efficient and knowledgeable. Offering great advise which I have followed. The receptionist was welcoming and all the staff seem happy, creating a pleasant atmosphere.
Donna Wilkinson
13:27 07 Jan 23
Absolutely brilliant service. After suffering fear of the dentist since childhood I finally have a dentist who understands how a previous bad experience can impact on the anxiety of going to the dentist. I was shown understanding, patience and everything was explained to mein detail. The reception team and the dental nurses were all very professional. I would highly recommend.
Anthony Weston
15:41 22 Dec 22
I managed to get a next day emergency slot and went in to have a broken tooth looked at, I was prescribed antibiotics to clear an infection before returning just over a week later when I had to have a molar tooth extracted. I couldn’t have asked for a more patient and understanding dentist (an extraction specialist) who kept me well informed and at ease (as much as is possible for such a nervy customer) throughout the whole procedure, which was over with in a surprisingly short time and in as little discomfort as I could have ever imagined. Would highly recommend this practice if you need to have any dental work done, particularly if you’re nervous or have phobias about such things. Excellent service.
will Bethell
18:34 15 Dec 22
What a lovely experience I had today . After searching around to find a dentist to assist me with chronic tooth ache , lovely lane dental practice came to my rescue, I had to have a tooth extracted and Steve the dental technician and his assistant made it so enjoyable and pleasant and managed to see me the same day 🙏🏻they are knowledgeable and professional and so lovely to deal with , I have also decided to join the membership scheme to keep good care of my teeth, we also spoke about a teeth straightening plan , that I am so excited about .5 Star practice well done to everyone at lovely lane dental practice. Thank you so much
Karen Bennett
11:08 17 Oct 22
Welcoming reception staff. Dr Porter is the best Dentist I have ever had. He is so calming and reassuring during every bit of my treatment. My Son has a really bad gag reflex after choking as a young child, Dr Porter is absolutely brilliant with him. Thank you Dr Porter your lovely Dental Nurse and All your reception Staff you are amazing.
Neil Dolan
17:06 03 Oct 22
I went in for advice on my baby incisor tooth which has remained all of my life after an operation to remove the big tooth in my gum. That was 1989! Dr Stephen Porter was excellent from the start. He advised against removing the tooth because after scans the roots were strong. Instead I had the existing tooth built up with composite filling at a fraction of the price. The end result is superb and I have a normal smile for the first time in my adult life. Thank You.
Claire Atherton
11:32 10 Sep 22
I managed to get an emergency appointment the day after calling, saw a very nice, young dentist who did X-rays and found a filling was needed. Being in an extreme amount of pain, he agreed to come in early the following day to carry out the treatment. Granted, I had to pay to go private for the treatment but the staff on reception, the dentist and his nurse went out of their way to carry out the treatment needed and I can’t thank them enough. Very helpful and professional staff.
Jenny Millington
20:13 21 Aug 22
What can I say excellent dentist lovely staff, met Mr Porter at Warrington Hospital when having a tooth removed, after my previous dentist made a mess of it, Mr Porter made me feel at ease explained everything to me, so after that I joined his practice and have never looked back, his work is 100% knows how to talk to patients, I myself have just had some work done and couldn’t be any happier, even my partner and family have joined his practice.
Victoria Pritchard
15:48 19 Aug 22
Amazing results, can’t recommend them enough. Felt completely at ease throughout the whole process. Thank you so much 😁
Anthony Dingsdale
10:11 19 Aug 22
After not visiting a dentist for over 30 years due to phobia I recently had to make an emergency appointment and have a tooth extraction this surgery put me at so much ease and made me feel relaxed throughout the whole procedure. I will definitely be visiting this surgery for any future dental requirementsAndy Johnson
sandra pyrah
17:31 14 Aug 22
Just wanted to say a big thank you to Mr Porter and his assistants for redoing my crowns after many years. Although it is a big thing to have done and quite an experience I had full confidence in his dentistry skills and now have a much improved neat, white smile!
Odessa Taylor
11:13 10 Aug 22
My daughter had her for tooth extraction and the lady dentist (sorry I forgot her name) was really good. She reassured my daughter and explained all the process to her stage by stage. My daughter was nervous but said afterwards that it wasn’t so bad since she was made very comfortable for the procedure. I will get the dentist name next time
Sam
16:53 09 Aug 22
Thank you so much to my dentist Dr Shanti. She was very caring and considerate during my filling this morning. I would also like to thank her assistant too.
Kerry Sullivan
22:07 03 Aug 22
Always organised & helpful on arrival. The dental service from Mr Porter is the best, always very thorough, provides great advice & excellent patient care.
Linda Dent
10:30 07 Jul 22
I’m a very nervous patient but as always, Mr Porter managed to calm my nerves. Top class & faultless dental practice & I have no hesitation in recommending them to anyone.
Gaia L
09:07 04 Jul 22
First time seeing a dentist after several years, I suffer with PTSD and am terrified of medical settings and have a needle and blood phobia. Mr Porter discussed all of concerns before the work and brought me back to do the work, he was so calming and understanding it really put me at ease. I had a few needles and didn't feel a thing. I would highly recommend this practice to anyone with phobias. Nurses were excellent as well made me feel relaxed and reception are very helpful and professional.
James Alan Bibby
18:30 23 Jun 22
I arrived early, and was also seen early by Mr. S. Porter as usual he was very welcoming, efficient and took time to discuss my dental issues and ensure I was happy with all parts of the examination. I would have no hesitation recommending this practice.
peter kelly
11:29 15 Jun 22
I was grateful to receive a safe and thorough examination this morning, including X rays. As I'm receiving Chemotherapy treatment at present it was good to be reassured that any dental problems can be dealt with promptly and we've made appointment for next examination in 6 months. Many thanks to Mr Porter and the team.
Anthony Ayling
12:01 08 Jun 22
Mr porter and his team are all very polite and very professional they do an outstanding job and I would not go to another practice 👍Keep up the good work
derek hornby
09:49 11 May 22
Yet again, 5 star service from Mr Porter and the team.Would highly recommend.
Alexandra Lacey
11:18 06 May 22
An excellent dentist! All the staff are lovely, and very helpful! I’ve been going to see Mr porter now for 25 years , and hopefully will continue to do so! He fully understands me, as I’m a very nervous customer!All round excellent, have recommended this dentist to family and friends!
carl parker
10:38 05 May 22
Always a great experience when visiting Clayton and Scott Dental Surgery, the staff and Stephen the Dentist are always nice friendly and helpful, I’ve been using this Dentist for 20yrs and never had a problem.
Karen Andrews
19:10 04 May 22
Friendly & helpful staff. Very accommodating with urgent appointments when needed. Absolute confidence in Dr Porters clinical skills. Very reassuring with nervous patient!
Frances Lennon
08:49 13 Apr 22
Excellent treatment and care. Thank you so much Mr Porter for once again sorting my teeth out. I really do appreciate it.
lolnat18
18:45 04 Apr 22
My 1st visit to this dentist, put at ease by Stephen my dentist and his dental nurse. was made to feel very comfortable. Was updated throughout my appointment with my progress. Receptionist lovely and very helpful
Paul Wrightson
13:14 01 Apr 22
Top service i was made to feel so comfortable and treated like my opinon mattered looking forward to my next visit.Many many thanks stephen and jenny.
Lee Hilton
14:45 24 Mar 22
Fantastic service from the practice from reception team ,Mr Porter and dental nurse Jennifer Buckley-Mellor 👏
Vicky Mellor
23:16 16 Feb 22
After 10 years of dental phobia.. I was petrified of seeing anyone or having anyone see or be in mouth... I cried before I even sat in the chair the 1st time which was just a little look and antibiotics but even then to go back and actuallyturn up for an extraction was somethingI didn't think I would ever do!... I have the extraction last week I was shaking from head to toe in the chair and very nearly said just leave it!! But again I was greeted with such calmness and reassurance that It done even as a nightmare of a patient shaking and panicking... it was not a problem for him way so ever... it was the best dental experience even under the circumstances and I cannot recommend them enough! Due back in 2 weeks and im actually looking forward to it for more pain free work!!! Thank you guys so much for your patience and your amazing work... I look forward to my smile ive been waiting years for!!
Peter Rosenfeld
15:30 16 Feb 22
As always, exceptional service and wonderful, attentive staff. I never thought I'd say "I love my dentist" but I do!
Helen Jones
17:11 09 Feb 22
First time I had been to clayton and Scott's surgery and Steve was very friendly and efficient needed an extraction and was very impressed with the service thanks very much
LISA Edward
17:44 14 Jan 22
Amazing and friendly staff both Dr Porter and Jenny made for feel at easy during my treatment
Ab S
15:16 11 Dec 21
The experience was fantastic. Very genuinely helpful and informative staff, cant thank the team enough for all of their help giving me a better smile. Was always very insecure about the crooked bottom teeth and the gaps in my top teeth, after just 5 months they are now perfect!
Anita Kapcia
10:13 30 Nov 21
Dr. Milan Chande, thank you for the comfortable extraction of my tooth. I was so afraid of the pain and here is such a surprise. The Doctor is very calm and gentle. I recommend this clinic to everyone. Anita Kapcia from Poland
Beverly Kay
16:06 01 Sep 21
Dr Porter has been my dentist for over 25 years. He understands my anxieties concerning any dental treatments that I need. He is so reassuring and explains everything that he has to do very thoroughly which helps to put me at ease. Any of the staff that I have dealt with at the practice are always very friendly and helpful and most of all professional. Thank you so much for looking after me.
Sarah Broadfield
20:07 12 Aug 21
Have visited the dental surgery on a couple of occasions. I would highly recommend this dental surgery. The staff are not only friendly and welcoming but the dentist I have been seeing is incredibly friendly, professional and made me feel at ease (which is not an easy task!). I have complete trust in the dentist and will be going back here.
Katie Scott
18:30 03 Aug 21
Such a lovely and reassuring inlay repair today from Mrs Boden and Hayley. A thorough clean and I feel like a new person! Thank you
Nicola White
17:33 02 Aug 21
If you are looking for a dentist surgery I would highly recommend Clayton and Scott. I hadn't been to the dentist in 14 years due to fear, I broke a wisdom tooth and knew I had to have it removed. Steve the Dentist honestly made me feel calm, he explained everything and was as gentle as he could be. Now I've had a few procedures and do not fear as much as I used too!I cannot stress how lovely the staff are also and make you feel welcome.
